We use cookies on the website to analyse trends, administer the website, improve the website’s functionality, obtain information regarding visits and movement around the website and to gather demographic information about our user base as a whole.

We use Google Analytics to measure website performance. This is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate the use of those services and compile a report for us. We use Performance cookies across our website for internal purposes to help us to provide you with a better user experience.

Information supplied by cookies helps us to understand how our visitors use our website so that we can improve how we present our content to you.

Visit to find out more about cookies and how to, manage or disable them.

Links to other websites
Our website may contain links to other third party websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights under data protection legislation
Data Protection Law gives you various rights in relation to your personal information. All the rights set out below can be exercised by contacting us using the contact details set out in ‘How you can exercise your rights’ section of this policy. Please note we can only deal with requests to exercise these rights where they relate to personal information that we process as the data controller. If you send us a request which relates to personal information processed by a supplier as a data controller, we will direct you to that supplier.

In regards to the information collected and used by us as data controller, where we rely on legitimate interest to process your information you can object to its use. Where the processing is based on consent, you can withdraw your consent to the use of your personal information at any time. However, in some cases, we may not be able to provide your requested service where the information processing is an integral part of the service. We will tell you if this is likely to be the case.

You have the following rights in relation to your personal information:

  • Access: You have the right to request access to your personal information.
  • Rectification: You have the right to request that we update, complete or correct personal information if you think any information we have about you is incorrect or incomplete.
  • Erasure*: In some circumstances, you have the right to the erasure of your personal information where there are no longer lawful grounds for us to hold such data.
  • Restriction*: In some circumstances, you have the right to obtain a restriction on our use of your personal information.
  • Objection*: In some circumstances, you may, on grounds relating to your particular situation, have grounds to object to our processing of your personal information. This includes the right to object to automated decision- making about you including profiling that has a legal or significant effect on you as an individual. We will consider any objections to our processing on the particular circumstances relating to each case.
  • Objection to marketing: You have the right to object to marketing, and in these circumstances, we will stop using your personal information for this purpose.
  • Portability*: Where you have provided us with your personal information, it is processed by automated means and the legal basis for processing is either consent or for the performance of a contract, you will be entitled to a copy of that personal information in a structured, commonly used and machine readable format.
  • Withdrawal of consent: If we have requested your consent to use your personal information, you may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

* Please be aware that not all of these rights are absolute and are only applicable in certain circumstances, so in accordance with the law there will be occasions where a refusal notice is issued or exemption applied.
To learn more about the rights and when they apply, please see the ICO website.

How you can exercise your rights
You can contact our Data Protection Officer with regard to any issues related to the processing of your personal information, including exercising any of your rights or making a complaint. More information about how to contact our Data Protection Officer is within ‘Contact details for our Data Protection Officer’ section of this Policy.
We encourage people to bring to our attention any instances where they think our collection, or use, of information, is unfair, misleading or inappropriate.

To object to marketing, email Include your name, contact details and that you object to your information being used for marketing purposes.

Contact details for our Data Protection Officer
You can exercise your rights by completing the Birdhouse Surrey Rights Request form and emailing it to
Alternatively, you can contact the Data Protection Officer by:

Please state clearly that your request concerns a data protection matter, and provide a clear description of your requirements.
Note: We may need to request additional information to verify your identity or clarify your request before we action your request.

The Supervisory Authority
The Information Commissioner’s Office (ICO) is the UK’s independent body set up to uphold information rights. You have a right to lodge complaints with them, including when you are dissatisfied with our response to you.
To find out more about them, visit their website. To contact them, either visit their website, dial 0303 123 1113 or write to them at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

EFFECTIVE DATE: 18 February 2021.
Our Cookie Policy describes the different types of cookies and similar technologies that may be applied on Birdhouse Surrey and associated subdomains.

We at Birdhouse Surrey may change this Cookie Policy at any time. Please take a look at the “Effective Date” legend at the top of this page to see when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a Site. Cookies are then sent back to the originating Site on each subsequent visit, or to another Site that recognises that cookie. Cookies are useful because they allow a Site to recognise a user’s device.

You can find information about cookies at: – –
Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Most Sites you visit will use cookies in order to improve your user experience by enabling that Site to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies may be set by the Site you are visiting (‘first party cookies’) or they may be set by other Sites who run content on the page you are viewing (‘third party cookies’).

Cookies used on our site

Birdhouse Surrey (“us”/”our”/”we”) uses first party and third party cookies. We use cookies in order to make this Site easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how this Site is used so that we can make sure it is as up to date, relevant and error-free as we can.
Further information about the types of cookies that are used on this Site is set out in in our Privacy Statement. To the extent any Personal Information is collected through cookies, the Data Privacy Statement applies and complements this Cookie Policy.
By continuing to browse the Site you are agreeing to our use of cookies and the cookies notice at the top of your browser will disappear. If you block our use of cookies, you may be unable to access certain areas of our Site and certain functions and pages will not work in the usual way. Doing so may also affect our ability to update this Site to cater for user preferences and improve its performance.

Strictly necessary cookies
Strictly necessary cookies are essential in order to enable you to move around the Site and use its features and/or services. Without these absolutely necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the site with certain services or features.

Performance cookies
Performance cookies collect information about how visitors use a Site; for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect any information that identifies a visitor. The information that these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a site works.

Functional cookies
Functional cookies allow this Site to remember choices you make (such as your user name and log in details) and any customisations you make to Site pages during your visit in order to provide enhanced, personalised features. For instance; these cookies can be used to remember changes you have made to text size, fonts and other elements of web pages that can be customised. They may also be used to provide services which you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites.

Targeting or advertising cookies
Targeting or advertising cookies are linked to services provided by third parties. The third-party provides these services in return for recognising that you have visited our Site. These cookies collect information about your browsing habits on this Site in order to make advertising both on this Site and other Sites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns.

Managing cookies in your browser
In addition to the options provided above, you may refuse or accept cookies from the Site at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s site via your help screen. We have also supplied links to several of the more popular browsers for procedures on how to view and disable cookies.
Google Chrome Browser –
Microsoft Internet Explorer Browser –
Mozilla Firefox Browser –
Apple Safari Browser –
Opera Web Browser –
Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

How to delete cookies
For further information on how to delete cookies, we recommend that you read the information provided by

Further information
You can find more information about cookies by visiting to obtain detailed information on how to prevent cookies from being set on your particular browser.

For further information about Google Analytics please see Safeguarding your Data.

To opt out of being tracked by Google Analytics across all Sites, visit: Google opt out.

If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at: Google Privacy Policy.

If you would like to find out more about advertising networks and affiliate programmes and how cookies are used for these purposes, please visit
This is an information portal which is run by the Internet Advertising Bureau (IAB), the trade association for digital advertising, and will provide you will all the information you need to know about online behavioural advertising and the choices available to you.